Return / Exchange / Cancellation Policy

Return Policy

We work on a no return and refund policy for all items. The only exception being, if the product is received damaged and the same is brought to our notice within 48 hrs, along with supporting images of the damaged good. If 48 hrs have gone by since delivery, we can’t offer you a return or exchange. To be eligible for a return, your item must be unused and in original packing as received along with a receipt or proof of purchase. 

Returns

To return your product you need to opt for any of the 2 options below:

• Self ship the product to:
  • Hotel Gian Residency, Railway Road Near Jain Girls School, Karnal,  Haryana-132001
  • M: 9711282327

Note: Receipt of the courier to be shared for reimbursement, which should not exceed more than 15% of the product value or 

• We will provide you return shipping label, which needs to be attached to the return package. So that we can arrange the return pickup for the same.

Exchanges

We only exchange items if they are received defective or damaged and after immediate intimation (within 48hrs of delivery) on the receipt of the product. If you need to exchange it for the same item, send us an email at ashrey@conkreate.com

Cancellation

Order can be cancelled within 12 hours from the time of order placed, beyond that cancellation is not accepted.